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Round one karaoke prices8/6/2023 ![]() Except there is no email or customer service number to contact Round1 (note - the phone number on their IG just goes to a store location in So-cal). :( Because the app is run by a third party developer, there is nothing the store employees can do to fix the situation and the store tells me I need to contact customer service for the app or dispute the charge with my bank/credit card company. I talk to the store employees, who tell me I am not the only one this has happened to and the app is unreliable. The game credits “show” in the app, but not on the actual card when I actually go to play a game in-store. My credit card was charged for the reload. Here’s what happened to me: I used the app to reload my game card. ![]() Your credit card will be charged, but it entirely hit or miss whether the credits will actually appear on your game card. ![]() ![]() DO NOT, I repeat DO NOT reload your card using the app. ![]()
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